The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorised persons carry out any alterations or repairs. Repair of such a unit will be classified as a Non Warranty chargeable repair.
Examples of Non Warranty chargeable repair due to Misuse and / or accident includes:
- Dropping the unit on the ground.
- Dropping the unit in water.
- Damage because of dog bites.
- Damage to the charger connector socket pins through use of undue force.
- Failure of the customer to follow the instructions properly as per the manual.
- Failure to upgrade the software as per procedures outlined in network operator’s web site.
- Downloading ilegal or incompatible software to the handset.
- More on Terms & conditions